If you want to make video calls from your 2N® Helios IP to your smartphone, you will need an application which supports video transmission. One of such applications is Zoiper, which is available for iOS, Android and for Windows.You can set Zoiper application to call directly 2N®Helios IP intercom, or you can register Zoiper application to existing SIP Proxy. Following guides will show you how to configure Zoiper application as standalone for direct calls and also with SIP Proxy registration.
2N® Helios IP - direct call settings
2N® Helios IP - SIP proxy settings
Zoiper for Android - direct call settings
Zoiper for Android - SIP proxy settings
Zoiper for iOS - direct call settings
Zoiper for iOS - SIP proxy settings
Zoiper for Windows - direct call settings
Zoiper for Windows - SIP proxy settings
2N® Helios IP - direct call settings
Following guide is related to 2N®Helios IP intercom firmware version 2.10.
Connect to the 2N®Helios IP intercom web configurator.
Enable one of the quick dial button position. When it is enabled, specify position name and phone number of the Zoiper client.
- set the user in Directory / Users to dial direct IP call according to Zoiper settings. If Zoiper has got a name 300 and IP address 192.168.50.147, set the Phone Number to sip:300@192.168.50.147 – see the picture below
If you want to receive calls on 2N®Helios IP intercom, you have to allow incoming calls first. You can set it to Automatic pickup or By Activation Code after dial to be entered in order to make 2N®Helios IP intercom answer calls.
- navigate Service -> Phone -> Calls for the 2N ® Helios IP settings for incoming calls.
In order to make your smartphone registered to 2N®Helios IP intercom and to be sure that calls are correctly forwarded between 2N®Helios IP intercom and Zoiper application, you need to set proper domain in 2N®Helios IP intercom.
- set Domain IP address for at least one SIP account in Services -> Phone. This IP address is same as IP address of 2N®Helios IP intercom. In our example, it is 192.168.50.163.
As a last setting in 2N® Helios IP intercom, navigate to Services -> Phone -> Video and set the video resolution and bitrate according to picture below (use codec H.263+).
If you set better parameters, it can happen that the video will be jamming (this depends on quality of your network).
Zoiper for Android - direct call settings
Following guide is related to Zoiper for Android version 1.19.8.
Zoiper is a FREE IAX and SIP softphone application for VOIP calls over 3G or WiFi.
Download Zoiper application from Google Play (Android) and install it.
In order to use Zoiper for direct SIP calls, you have to set up account. Zoiper will not let you to do any SIP calls, including direct SIP calls, unless you set up account.
However, for making direct SIP calls it is not necessary for that account to be successfuly registered to SIP proxy. You can easily register Zoiper account to 2N®Helios IP intercom.
- Navigate from Main screen to Config and tap on Accounts
2. Choose YES as answer for question „Do you already have an account?“
3. Choose Manual configuration for Account setup:
4. Choose SIP for account type:
5. Fill in Account name, Host, Username and Password and tap on Save – In this case in our example,
we will fill in IP address of 2N®Helios IP intercom.
For our example, use following:
Account name: 300
Host: 192.168.50.163
Username: 300
Password: 300
6. After taping Save button, you will see that Zoiper will try to register an account.
7. When you return to Main screen, you will see your created account trying to register or already registered (shown as ready):
8. Now, you have to properly configure Zoiper application in order to communicate with 2N®Helios IP intercom.
Navigate to Config - > Accounts -> „YourAccount“ (300 in our example) - > scroll down to Network settings ,
tap on it and make sure that transport type is set to UDP .
9. You have to make sure to define which network can Zoiper application use.
To do so, navigate to Config - > Advanced -> Supported Networks,
there set WiFi to be ON and disable other networks
Now, if you call from/to Zoiper application from/to 2N®Helios IP intercom, you will be able to hear audio, communicate and also see video.
Zoiper for iOS - direct call settings
Following guide is related to Zoiper for iOS version 3.2.
Zoiper is an easy to use sip video softphone, with excellent voice quality and easy to setup.
In order to use Zoiper for direct SIP calls, you have to set up account. Zoiper will not let you to do any SIP calls, including direct SIP calls, unless you set up account.
However, for making direct SIP calls it is not necessary for that account to be successfuly registered to SIP proxy. You can easily register Zoiper account to 2N®Helios IP intercom.
- After installation of application in to device, navigate to SETTINGS
- Navigate to Accounts and set SIP Account.
- Fill in Account name, Domain, User name, Password and Caller ID – In this case in our example,
we will fill in IP address of 2N®Helios IP intercom.
For our example, use following:Account name: 300
Domain: 192.168.50.163
User name: 300
Password: 300
Caller ID: 300
Set account to launch automatically on application startup in Accounts - Network settings menu.
Choose codecs for audio (Audio codecs) and video (Video codecs), in our case following:
for Audio: a-law, u-law
for Video: H.263+
In Accounts - Features set DTMF signaling to RFC-2833 and save whole account settings by taping on SAVE.
In Settings navigate to menu Advanced in order to set correctly Listening Ports paratemers. It is necessary to disable Random ports for SIP and RTP.
- In order to make application respond to incoming calls in standby mode, navigate to Settings - Incoming calls and set Force background and Wi-Fi Keep Alive to enabled.
After saving, you can make calls between 2N® Helios IP intercom and Zoiper application including video calls.
Zoiper for Windows - direct call settings
Following guide is related to Zoiper for Windows version 3.6.
Zoiper is a FREE IAX and SIP softphone application for VOIP calls over ethernet or WiFi.
Download Zoiper application from homepage and install it.
In order to use Zoiper for direct SIP calls, you have to set up account. Zoiper will not let you to do any SIP calls, including direct SIP calls, unless you set up account.
However, for making direct SIP calls it is not necessary for that account to be successfuly registered to SIP proxy. You can easily register Zoiper account to 2N®Helios IP intercom.
- Launch application and select Settings and choose Create new account. Choose SIP account:
- On the Next screen, please fill in account credentials. You can use IP address of 2N® Helios IP intercom:
- Name your account and skip autodetection.
- When account is created, navigate to Settings and choose Preferences.
- Navigate to Advanced and disable using random ports and disable STUN.
Save your settings and now, call any number, for example 111. All calls will be forwarded to 2N®Helios IP intercom. You can also see video from intercom when clicking on Menu and choosing Start video.
2N® Helios IP - SIP proxy settings
Note for SIP Proxy configuration: For proper video transmission your SIP Proxy have support the codec H.263+! (if more video codecs are supported, then allow H.263+ as the only video codec in case of troubleshooting)
Following guide is related to 2N®Helios IP intercom firmware version 2.10.
Connect to the 2N®Helios IP intercom web configurator.
Enable one of the quick dial button position. When it is enabled, specify position name and phone number of the Zoiper client.
- set the user in Directory / Users to dial SIP proxy call according to Zoiper SIP Proxy account settings. If Zoiper has got a number (extension) 300 on SIP proxy set the Phone Number to 300 – see the picture below:
If you want to receive calls on 2N®Helios IP intercom, you have to allow incoming calls first. You can set it to Automatic pickup or By Activation Code after dial to be entered in order to make 2N®Helios IP intercom answer calls.
- navigate Service -> Phone -> Calls for the 2N ® Helios IP settings for incoming calls.
In order to make your 2N®Helios IP intercom registered to SIP proxy and to be sure that calls are correctly forwarded between 2N®Helios IP intercom and SIP proxy, you need to set proper registration settings 2N®Helios IP intercom.
- set Domain IP address for at least one SIP account in Services -> Phone. This IP address should be same as IP address of SIP proxy. In our example, it is 192.168.50.120.
- enable Use Authentication ID and configure Authentication ID and Password according to your SIP proxy settings. In our example, both is set to 111.
- fill in Proxy Address and Proxy port according to SIP proxy serttings. In our example it is set to IP 192.168.50.120 and port 5060.
- enable Registration Enabled and fill in Registrar address, Registrar Port and Registration Expires settings according to your SIP infrastructure configuration. This can be usually also on SIP proxy IP address.
As a last setting in 2N® Helios IP intercom, navigate to Services -> Phone -> Video and set the video resolution and bitrate according to picture below (use codec H.263+).
If you set better parameters, it can happen that the video will be jamming (this depends on quality of your network).
Zoiper for Android - SIP proxy settings
Note for SIP Proxy configuration: For proper video transmission your SIP Proxy have support the codec H.263+! (if more video codecs are supported, then allow H.263+ as the only video codec in case of troubleshooting)
Following guide is related to Zoiper for Android version 1.19.8.
Zoiper is a FREE IAX and SIP softphone application for VOIP calls over 3G or WiFi.
Download Zoiper application from Google Play (Android) and install it.
In order to use Zoiper for SIP proxy registration, you have to set up account. Zoiper will not let you to do any SIP calls, including direct SIP calls, unless you set up account.
- Navigate from Main screen to Config and tap on Accounts
2. Choose YES as answer for question „Do you already have an account?“
3. Choose Manual configuration for Account setup:
4. Choose SIP for account type:
5. Fill in Account name, Host, Username and Password and tap on Save – In this case in our example,
we will fill in IP address of SIP proxy on 192.168.50.120.
Please make sure you have account ready on SIP proxy. In our example we will use account 300 with password 300.
For our example, use following:
Account name: 300
Host: 192.168.50.120
Username: 300
Password: 300
6. After taping Save button, you will see that Zoiper will try to register an account.
7. When you return to Main screen, you will see your created account trying to register or already registered (shown as ready
8. Now, you may need to properly configure Zoiper application in order to communicate with SIP proxy, depending on SIP proxy settings requirements.
For those settings, navigate to Config - > Accounts -> „YourAccount“ (300 in our example) - > scroll down to Network settings if needed.
Now, if you call from/to Zoiper application from/to 2N®Helios IP intercom extension number, you will be able to hear audio, communicate and also see video if SIP Proxy supports video calls with appropriate codec.
Zoiper for iOS - SIP proxy settings
Note for SIP Proxy configuration: For proper video transmission your SIP Proxy have support the codec H.263+! (if more video codecs are supported, then allow H.263+ as the only video codec in case of troubleshooting)
Following guide is related to Zoiper for iOS version 3.2.
Zoiper is an easy to use sip video softphone, with excellent voice quality and easy to setup.
In order to use Zoiper for with SIP proxy, you have to set up account. Zoiper will not let you to do any SIP calls, including direct SIP calls, unless you set up account.
- After installation of application in to device, navigate to SETTINGS
- Navigate to Accounts and set SIP Account.
- Fill in Account name, Domain, User name, Password and Caller ID – In this case in our example,
we will fill in IP address of SIP proxy, for example 192.168.50.120.
Please make sure you have account ready on SIP proxy. In our example we will use account 300 with password 300.
For our example, use following:Account name: 300
Domain: 192.168.50.120
User name: 300
Password: 300
Caller ID: 300
Set account to launch automatically on application startup in Accounts - Network settings menu.
- In order to make application respond to incoming calls in standby mode, navigate to Settings - Incoming calls and set Force background and Wi-Fi Keep Alive to enabled.
- Depending on your SIP proxy configuration and compatiblity choose codecs for audio (Audio codecs) and video (Video codecs).
In Accounts - Features set DTMF signaling to version supported by SIP proxy (most common settings will be: RFC-2833) and save whole account settings by taping on SAVE
Also depending on SIP Proxy configuration, you can set in Settings - Advanced - Listening Ports paratemers. It may be necessary to disable Random ports for SIP and RTP.
For specific settings of SIP proxy, please ask its system administrator.
After saving, you can make calls throug SIP proxy between 2N® Helios IP intercom and Zoiper application including video calls (if supported by SIP proxy).
Zoiper for Windows - SIP proxy settings
Note for SIP Proxy configuration: For proper video transmission your SIP Proxy have support the codec H.263+! (if more video codecs are supported, then allow H.263+ as the only video codec in case of troubleshooting)
Following guide is related to Zoiper for Windows version 3.6.
Zoiper is a FREE IAX and SIP softphone application for VOIP calls over ethernet or WiFi.
Download Zoiper application from homepage and install it.
In order to use Zoiper for SIP proxy calls, you have to set up account. Zoiper will not let you to do any SIP calls, including direct SIP calls, unless you set up account.
- Launch application and select Settings and choose Create new account. Choose SIP account:
- On the Next screen, please fill in account credentials. You need to use IP address of SIP proxy or SIP registrar server:
- Name your account and skip autodetection.
- When account is created, if SIP proxy requires additional settings, navigate to Settings and choose Preferences.
Save your settings and now, call number, for our example 111. You can also see video from intercom when clicking on Menu and choosing Start video if SIP Proxy supports video calls with appropriate codec.